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Shipping & Delivery

Shipping & Delivery

UPENDS ships vaping products to addresses within New Zealand. Because these products contain nicotine and are restricted to adults, delivery includes strict age controls.

Delivery Areas

We deliver to residential and business addresses across New Zealand, including rural locations where supported by our carriers.

Age Verification on Delivery

All deliveries require signature on delivery and confirmation that the recipient is 18 years or older. If age cannot be verified, the order is returned and refunded in accordance with our returns policy.

Timeframes and Tracking

  • Standard delivery: typically 2–5 business days.
  • Rural delivery may take additional time.
  • A tracking number is emailed when your order ships.

Carriers and Fees

Shipping fees are calculated at checkout based on weight and destination. We use reputable couriers that support age-verified delivery.

Important

Vaping products contain nicotine, which is highly addictive, and are intended for adult smokers only. Keep out of reach of children and pets.

For delivery questions, contact [email protected].