Privacy Policy

This Privacy Policy explains how UPENDS (upends.nz) collects, uses, and protects your personal information. By using this website you confirm that you are 18 years of age or older.

Information We Collect

Contact details you provide, such as your name, email address, and delivery address.
Order and transaction information needed to fulfil your purchase.
Age-verification records required by New Zealand law for the sale of vaping products.
Technical data such as IP address and cookies used to operate and improve the site.

How We Use Your Information

To process and fulfil orders.
To verify age and comply with New Zealand regulations on vaping products.
To provide customer support and respond to enquiries.
To maintain and improve our website and services.

Disclosure of Information

We do not sell your personal information. We may share it with payment processors, delivery carriers, and regulatory authorities where required by law. All partners are required to protect your data.

Cookies

We use cookies to keep the site functioning and to remember your preferences. You can disable cookies in your browser settings.

Your Rights

Under the New Zealand Privacy Act 2020 you may request access to, or correction of, your personal information. To exercise these rights, contact us at [email protected].

Important

Vaping products contain nicotine, which is highly addictive. Products are intended for adult smokers only and must not be used by anyone under 18, or by pregnant or breastfeeding people.